Your privacy
Privacy policy
We collect only what we need to take your order and deliver your flowers — nothing more.
What we collect
- Your name, email and phone number.
- The recipient’s name, address and phone number for delivery.
- Your order details and any card message you add.
- Payment is handled by our processor (Stripe). We don’t see or store your full card number.
How we use it
- To prepare, deliver and support your order.
- To contact you about your order if we need to.
- If you opt in to our newsletter, to send occasional updates — you can unsubscribe any time.
Who we share it with
We don’t sell your information. We share it only with the services that help us run the shop — for example, our payment processor (Stripe) and our hosting and database provider — and only as needed to complete your order.
Cookies
We use essential cookies to keep your cart, sign-in, and your cookie choice working — these are always on. With your consent we also use analytics cookies to understand how the site is used so we can improve it. When you first visit, a banner lets you choose “Accept all” or “Essential only”; you can change your choice anytime via the “Cookie preferences” link in the footer.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it. Just get in touch.
Last updated: July 2026.
